Effective Date: 19 Dec,2025
At Noor-e-Casa, your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our website or shop with us. By using our site, you agree to the terms of this Privacy Policy.
Note: Our privacy policy may change from time to time. Please check back periodically to stay updated. This policy does not apply to third-party websites, affiliates, or business partners
Information We Collect
When you interact with Noor-e-Casa, we may collect the following types of information:
a) Personal Information
- Name, email address, phone number, and shipping address.
- Account login details (if you create an account on our website).
b) Payment Information
- We do not store your credit card details. All payments are securely processed through our trusted payment gateways (PCI-compliant and secure).
c) Order & Transaction History
- Details of your past orders, including products, prices, dates of purchase, and payment history.
d) Optional Surveys & Feedback
- Demographic info (age, gender) and preferences collected through surveys, reviews, or product feedback.
e) Cookies & Browsing Data
- Cookies help us remember your preferences, items in your cart, recently viewed products, and improve your overall shopping experience.
- Session logs: IP address, browser type, language, device, operating system, and site navigation patterns.
f) Communication Data
- Emails, messages, or calls sent to us regarding orders, inquiries, complaints, or feedback.
Note: User-generated content such as reviews, comments, or messages are not considered personal information under this policy.
How We Use Your Information
Your information helps us provide a better shopping experience, deliver your orders safely, and communicate with you effectively. Here’s how we use it:
- Order Processing & Delivery – To confirm orders, process payments, and ensure timely delivery.
- Customer Support – To address questions, complaints, or disputes.
- Personalized Experience – To suggest products, track preferences, and improve website functionality.
- Marketing & Promotions – To send offers, new arrivals, deals, and updates (you can opt-out anytime).
- Website Analytics – Cookies and session logs help us improve navigation, performance, and services.
- Legal Compliance – To comply with laws, prevent fraud, protect our rights, or enforce terms and conditions.
Sharing Your Information
We do not sell or rent your information to third parties. We may share your data only:
- With our trusted partners or affiliates for order delivery and customer service.
- When required by law or legal authorities.
- During business transfers, mergers, or acquisitions.
Third-Party Links
Our website may contain links to partners, social media pages, or other third-party sites.
We are not responsible for their privacy practices. Please review their privacy policies before sharing any personal information.
Your Privacy Choices
- You can unsubscribe from marketing emails anytime.
- You can request the removal of your personal information by contacting us at info@noorecasa.com.
Security of Your Information
We take the security of your information seriously and ensure all payments are processed through trusted PCI-compliant gateways. Our systems are continuously monitored and updated to safeguard your data and prevent unauthorized access at all times.
Contact Us
For questions or concerns about this Privacy Policy or how we handle your information, reach out to us:
Email: noorecasa@gmail.com
Phone: 03078922354